If someone has filed a complaint about your site, or you think one is coming, you are not alone. Accessibility problems show up even in organizations with a strong commitment to access. Sites change every day. New pages, documents, videos, and vendor tools all bring new chances for something to break.
A complaint is hard to receive. It is also a person telling you that a service did not work for them. The laws that protect that person are a real benefit to our country. They are the reason a blind parent can enroll a child in school online, and a person who can't use a mouse can pay a bill or apply for a job.
We all want the same thing: digital services that work smoothly for everyone. The fastest way to get there is to see exactly where your site falls short today.
Scan your whole site now
ScanGov scans every page you choose to monitor against open accessibility standards. You get a list of what is wrong, which pages have problems, and what to fix first.
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You don't need to install anything.
What you get
A clear picture of where you fall short
- Indicator monitoring gives you an accessibility grade and score, and shows the standards behind it.
- Pages shows which pages have problems and how many.
- Tasklist ranks fixes by impact, so your team starts with what blocks people most.
- Video accessibility finds videos with no captions.
Proof of your progress
- Pulse charts your scores over time.
- Changelog keeps a dated history of every score change. You can hand this record to your lawyer, your leaders, or the person who raised the problem.
Public grades, if you want them
- Scorecards let you publish your grades on a public page. This is your choice. It shows the people you serve that you take the work seriously and are doing it in the open.
Tickets for the parts you don't control
Some problems live in software a vendor runs for you, such as your content management system, a payment portal, or a hosted form.
- ScanGov fills in issue reports for you with the page, the problem, and the standard it fails. Copy one into a support ticket for your vendor.
- Download issues exports every issue as a spreadsheet you can attach to a ticket or bring to a contract discussion.
Tools for your developers and their AI agents
- Download issues also exports a checklist made for AI coding agents. Your developers can hand it to their own agent and let it fix the code, guided by ScanGov results.
- GitHub integration sends issues straight to your repository.
- The free ScanGov GitHub Action checks every deploy before it goes live, so fixed problems stay fixed.
People, when tools are not enough
Our team can test your site by hand, help you fix it, or advise you when you choose a vendor. Contact us and tell us what you are facing. We'll tell you plainly whether we can help.
A better site for everyone
The same scan looks at more than accessibility. Fixing what it finds makes your site easier for everyone to use.
- Usability: we check how fast your pages load. Slow pages are hard on people with older phones or weak connections.
- Botability: we check that search engines and AI assistants can read your site, so people can find your services wherever they ask.
- Readability: we find the pages that are hard to read.
- Security: we check that your site protects the people who use it.
What a scan can't do
We want to be honest about limits. Automated scans find many common barriers on every page, such as images with no description, text that is hard to see, and form fields with no label. They can't find everything. Some barriers only show up when a person uses a page with a keyboard or a screen reader.
No tool can promise that no one will sue you, and ScanGov doesn't replace your lawyer. What it gives you is the facts, a plan, and a record that the work is under way.
If you received legal papers
We are not lawyers, and this page is not legal advice. A few things are worth knowing while you talk to yours:
- Lawsuits have response deadlines. In federal court it is often about three weeks. The papers state the date.
- Insurers and risk pools often require fast notice. Ask if your coverage applies.
- Taking content offline hurts everyone. Ask your lawyer before you remove pages or documents.
- A widget is not a repair. The U.S. Department of Justice says automated checkers and overlays "can be helpful tools" and warns people to use them with care. In 2025, the Federal Trade Commission ordered one overlay company to pay $1 million over claims that its product could make any site compliant.
- A way to reach you helps. Publish an accessibility statement with a contact, and answer every report. People who get a quick, helpful answer often don't need a lawyer.
Which rules apply
Your lawyer will tell you which laws apply to you. These are the common ones in the U.S.:
- State and local governments: Title II of the Americans with Disabilities Act (ADA). A federal rule sets the technical standard as the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA. The current dates to meet it are April 26, 2027 for governments that serve 50,000 or more people, and April 26, 2028 for smaller governments and special districts. The duty to give equal access applies now, before those dates. Read the ADA.gov fact sheet on the web rule.
- Businesses open to the public: the part of the ADA that covers businesses, called Title 3. Read the ADA.gov guidance on web accessibility.
- Organizations that get federal money: Section 504 of the Rehabilitation Act.
- State laws: Some states have their own rules and penalties.
Keep it working for everyone
Accessibility is not a one-time project. A site that passes today can fail after the next upload.
- ScanGov keeps scanning, so you see new problems when they appear.
- The policy generator writes a policy that names an owner and a standard.
- The request for proposal (RFP) generator writes vendor requirements for your next contract.
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Frequently asked questions
Can someone sue us before the federal deadline for governments?
Yes. The current dates in the federal web rule for state and local governments are April 26, 2027, and April 26, 2028. The duty to give people with disabilities equal access to your services is older than that rule, and it applies today. See the ADA.gov fact sheet on the web rule.
Does a passing scan mean we are compliant?
No. Automated scans find many common problems on every page, but not all of them. Some barriers only show up when a person tests a page with a keyboard or a screen reader. Use ScanGov to find and track problems across your whole site, and use manual testing to confirm the pages that matter most. We can help with both.
Will an accessibility widget or overlay solve this?
No tool can promise that. The U.S. Department of Justice says automated checkers and overlays "can be helpful tools" and warns people to use them with care. A widget does not change the code, documents, or videos behind your pages, so the repair work is still there to do.
Should we take our site or our documents offline?
Talk to your lawyer first. Taking content down removes access for everyone. Fixing the content, or offering it another way while you fix it, is almost always the better path.
Can ScanGov give us legal advice?
No. We are not lawyers. We give you and your lawyer the facts: what is wrong, where it is, who can fix it, and a dated record of what you have fixed.
Last reviewed November 11, 2026. Dates and rules can change. Check ADA.gov for the current rules.